Directory
| Questions About | Hours | Phone |
|---|---|---|
| Customer Service (Billing, Payments, Starting/Stopping Service, Submeters) | Mon. - Fri. 8 a.m. - 4:30 p.m. |
757-253-6800 |
| Emergencies | Daily 7 a.m. - 3:30 p.m. After 3:30 p.m. |
757-229-7421 757-566-0112 |
| Engineering (Wastewater) | Mon. - Fri. 7 a.m. - 3:30 p.m. |
757-259-5452 |
| Engineering (Water) | Mon. - Fri. 7 a.m. - 3:30 p.m. |
757-259-5453 |
| FOG/Cross Connection Control | Mon-Fri. 7 a.m. - 3:30 p.m. |
757-259-4138 |
| Miss Utility | Daily | 811 or 800-552-7001 |
| Operations | Mon. - Fri. 7 a.m. - 3:30 p.m. |
757-229-7421 |
| Underground Utilities | Mon. - Fri. 7 a.m. - 3:30 p.m. |
757-259-4097 |
| Warehouse | Mon. - Fri. 7 a.m. - 3:30 p.m. |
757-259-4105 |
| Wastewater Maintenance | Mon. - Fri. 7 a.m. - 3:30 p.m. |
757-259-4095 |
| Water Conservation | Mon. - Fri. 8 a.m. - 4:30 p.m. |
757-259-5416 |
| Water Production | Mon. - Fri. 7 a.m. - 3:30 p.m. |
757-259-4095 |
| Water, Sewer or Grinder Pump Service | Mon. - Fri. 7 a.m. - 3:30 p.m. |
757-229-7421 |