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Most James City County offices and facilities are open to the public by appointment or for limited walk-in traffic. Citizens are encouraged to wear face coverings inside public facilities and practice social distancing. County parks are open, but please check park/facility openings and closings or call 757-259-5360 before heading out. For a detailed list of County facilities and their current status, click here. To reach a specific County department, see the directory or call 757-253-6728.The County's COVID-19 public information hotline number is 757-564-2140. The Virginia Department of Health’s call center for COVID-19 questions/concerns can be reached at 757-594-7069 or 877-ASK-VDH3.