Virtual Suggestion Box

Please share your thoughts or questions for County Administration in our virtual suggestion box. All submissions are completely anonymous unless you would like a response to your question, comment or suggestion and provide your email address in the form. ...

Sign up for Emergency Notifications

JCC Alert is now part of the Everbridge network which enables James City County officials to quickly deliver emergency alerts and notifications. JCC Alert allows individuals and businesses to provide their own contact information allowing everyone to cont...

File of Life

In an emergency, ambulance providers need to know your medical history to decide how best to take care of you. Searching for medication bottles or trying to remember dosages is the last thing you want to be doing if you or a loved one needs help. That’s w...Read on...

Flow into a new career!

Looking for a full time position? We'd love for you to join our team! Visit the Career Center to view exciting employment opportunities with James City Service Authority. Apply now to make a difference by helping to provide safe and dependable wa...

New Billing Coming Soon!

New water and wastewater billing is coming soon. For more information please visit the New Billing FAQ page.

Submeter Program Ending & Sewer Cap

On July 11, 2023 the Board of Directors established a sewer cap for single-family residential wastewater collection customers. Additionally, the James City Service Authority’s submeter program will be ending. For more information on the changes,...

Water Conservation Programs

Water conservation is the key to wisely using today’s water and successfully planning for tomorrow’s water.  

Did you know…

• Lawn irrigation and garden maintenance can make up to 60% of a household’s &nbs...

Sign up for Emergency Notifications

JCC Alert is now part of the Everbridge network which enables James City County officials to quickly deliver emergency alerts and notifications. JCC Alert allows individuals and businesses to provide their own contact information allowing everyone to cont...

Water Main Replacement - Kingswood

As part JCSA’s renewal and replacement program, JCSA will be replacing approximately 15,000 feet of existing water mains. The project will also include the replacement and addition of fire hydrants and the replacement of JCSA owned water service...

Deana Marie Bowyer

Patrick Thomas Bradby

Richard Lee Brumfield Jr.

Scarecrow Row Returns Oct. 3!

Join us on a new day - Tuesday, Oct. 3, 4-7 p.m. at Jamestown Beach Event Park for this FUN program! Bring your family and friends and come make the biggest, the best, and maybe the only scarecrow in your neighborhood! The event will be held in the dog pa...

Release #1 - 11 a.m. Sept. 22 Tropical Cyclone 16 Expected to Bring Rain and Wind to the Area

County officials are monitoring Tropical Cyclone 16 and are making needed preparations.James City County is under a Tropical Storm Warning and a Storm Surge Warning. A Tropical Storm Warning means tropical storm-force winds are expected somewhere within t...

Halloween with Heroes Scheduled for Oct. 25

The James City County Police Department invites all children and families from the community to join them for another year of Halloween with Heroes. Come and experience an exciting and safe trick-or-treating event alongside our local public safety heroes!...

Glamping Available at Chickahominy Riverfront Park

Enjoy the comforts of home while spending the night in the great outdoors! The Timberline Glamping Company has opened six glamping sites at Chickahominy Riverfront Park. The glamping Safari tents feature two queen-sized beds or two bunkbeds and one queen ...

Wanted Suspect Arrested, Large Quantity of Narcotics Seized

On Sep. 14, 2023, at approximately 5:50 p.m., a coordinated operation led by James City County Tri-Rivers Drug Task Force Agents resulted in the apprehension of a wanted suspect on drug-related charges originating from the City of Williamsburg. The arrest...

Renovations at the James City County Recreation Center begin Sept. 18.

Renovations to the James City County Recreation Center, 5301 Longhill Rd., are scheduled to begin Monday, Sept. 18. Work includes upgrading the catering kitchen in the community wing, multiple door replacements, new flooring in the hallways of the communi...

Repair Fair & Recycling Expo Set for Nov. 18

The Annual Repair Fair & Recycling Expo registration is now open! The Clean County Commission is hosting the event on Saturday, Nov. 18, from 9 a.m. to 1 p.m. at Warhill High School. In celebration of America Recycles Day, the event will prov...

Update - Local Fire Departments Respond to Football Field-Sized Brush Fire in Croaker

Sept. 15 Update: The fire remains under control but continues to burn at this time. Residents should be advised that there may continue to be smoke and the smell of smoke in the Croaker area for several days.At 8:13 a.m. on Sept. 13, the James City County...

Fall 2023 Activity Brochure Available!

This Fall edition of Destination Recreation features a wide variety of new adventures to celebrate the cooler temperatures in our beautiful and colorful outdoors! James City County parks have always been “pet-friendly” and in this issue we’ll hit the “paw...

Input Needed to Guide the County's 2025 Child and Family Services Plan

James City County is conducting a Community Needs Assessment for funding from the Promoting Safe and Stable Families (PSSF) program. PSSF is a federal program aimed at preventing child maltreatment, enabling children to remain safely with their families, ...

Little Creek Reservoir Park Boat Launch and Park Store Temporarily Close

The Little Creek Reservoir Park boat launch and Park Store are closed until further notice. Low water levels have impacted the launching of all watercraft vessels including boats, kayaks and canoes. Once water levels have risen to a safe...

September Events from Parks & Recreation

Arts & Special Interests Good Night Moon • Ages 18 months-6 yearsSaturday, Sept. 30, 9:30-10:30 a.m. $15James City County Recreation Center“Goodnight, Room! Goodnight, Moon! Goodnight, Cow Jumping Over the Moon!” In this class inspired by you...

Scarecrow Row Returns Oct. 3! Register Now!

Join us on a new day - Tuesday, Oct. 3, 4-7 p.m. at Jamestown Beach Event Park for this FUN program! Bring your family and friends and come make the biggest, the best, and maybe the only scarecrow in your neighborhood! The event will be held in the dog pa...

Renovations at the James City County Recreation Center begin Sept. 18.

Renovations to the James City County Recreation Center, 5301 Longhill Rd., are scheduled to begin Monday, Sept. 18. Work includes upgrading the catering kitchen in the community wing, multiple door replacements, new flooring in the hallways of the communi...

Glamping Available at Chickahominy Riverfront Park

Enjoy the comforts of home while spending the night in the great outdoors! The Timberline Glamping Company has opened six glamping sites at Chickahominy Riverfront Park. The glamping Safari tents feature two queen-sized beds or two bunkbeds and one queen ...

Fall 2023 Activity Brochure Available!

This Fall edition of Destination Recreation features a wide variety of new adventures to celebrate the cooler temperatures in our beautiful and colorful outdoors! James City County parks have always been “pet-friendly” and in this issue we’ll hit the “paw...

Little Creek Reservoir Park Boat Launch and Park Store Temporarily Close

The Little Creek Reservoir Park boat launch and Park Store are closed until further notice. Low water levels have impacted the launching of all watercraft vessels including boats, kayaks and canoes. Once water levels have risen to a safe...

September Events

Arts & Special Interests Good Night Moon • Ages 18 months-6 yearsSaturday, Sept. 30, 9:30-10:30 a.m. $15James City County Recreation Center“Goodnight, Room! Goodnight, Moon! Goodnight, Cow Jumping Over the Moon!” ...

Freedom Park Outdoor Classroom Opens

The Freedom Park Outdoor Classroom, Parks & Recreation’s newest park amenity, is open at Freedom Park, 5537 Centerville Rd. The classroom features 10 locally sourced white oak benches from the Carters Grove Orchard Road that seat at...

Halloween with Heroes Scheduled for Oct. 25

The James City County Police Department invites all children and families from the community to join them for another year of Halloween with Heroes. Come and experience an exciting and safe trick-or-treating event alongside our local public safety heroes!...

Wanted Suspect Arrested, Large Quantity of Narcotics Seized

On Sep. 14, 2023, at approximately 5:50 p.m., a coordinated operation led by James City County Tri-Rivers Drug Task Force Agents resulted in the apprehension of a wanted suspect on drug-related charges originating from the City of Williamsburg. The arrest...

Updated: Trevor Gruchow Safely Located in Newport News

Sep. 12 Update:

Trevor Gruchow was safely located by James City County Police near Newport News Park at approximately 7:10 a.m. on Sep. 12. 

Original News Flash:

The James City County Police Department urgently requests the public's assista...

One Fatality in Single-Vehicle Crash on Old Stage Road

On Sep. 3, 2023, at approximately 4:10 p.m., James City County Police responded to a single-vehicle accident on Old Stage Road near the intersection of Fieldstone Pkwy. Upon arrival at the scene, the initial assessment determined that a 2021 Lincoln Navig...

Police Apply for FY23 Justice Assistance Grant

James City County Police Department is seeking funding for enhancing law enforcement programs through the FY23 Edward Byrne Memorial Justice Assistance Grant (JAG) Program: Local Solicitation in the amount of $12,236. The Police Department plans to use th...

Single-Vehicle Crash on Forge Road Results in One Fatality

On Aug. 28, 2023, at approximately 4:10 p.m., the James City County Police and Fire Departments responded to a single-vehicle accident on Forge Road between Diascund Road and Brickyard Road. Upon arrival at the scene, the initial assessment determined tha...

Construction Zone Accident Results in One Fatality

On Aug. 9, 2023, at approximately 11:20 a.m., James City County Police and Fire Departments responded to an incident in the 9200 block of Daydreamer Court, which is a construction zone in the Stonehouse Neighborhood. Upon arrival at the scene, medical per...

Updated: Missing Woman with Dementia Located

Aug. 2 Update: 

Mary Dellinger was safely located in Portsmouth at approximately 5 a.m. on Aug. 2, and the Silver Alert has been canceled. 

Original News Flash:

James City County Police Department is urgently requesting the public'...

String of USPS Robberies Leads to Arrest, Charges Filed

On July 20, 2023, the James City County Police Department responded to multiple armed robbery calls involving United States Postal Service (USPS) delivery drivers. The incidents occurred at approximately 1:10 p.m. in the 900 block of Coleman Drive and at ...

Guilty Plea Reached in Childcare Death Case

July 20 Update: On July 18, 2023, Kimberly Henretty, a 59-year-old resident of James City County, pled guilty to charges related to the death of a 4-month-old infant in her unlicensed private childcare center. Henretty entered a guilty plea for a...

Police Respond to a Fatal Motorcycle Crash on the Colonial Parkway

On July 7, 2023, at approximately 8:20 p.m., the James City County Police provided mutual aid to the U.S. Park Rangers in response to two motorcycle crashes that occurred simultaneously on the Colonial Parkway. Upon arrival at the scene and with witness c...

Mark Jamison Formally Sworn in as James City County Police Chief

Mark Jamison was sworn in as the new James City County Police Chief on June 30 at the James City County Law Enforcement Center. The event was attended by County officials and community leaders and was streamed live online. Coming from a distinguished care...

CCC Director Diggs Retires after 21 Years of Service

Harold "Hal" Diggs, Director of Colonial Community Corrections, is retiring from James City County after 21 years of service. Diggs started his career with the James City County Police Department in 2002. In 2012, he became the Director of Colon...

Public Alert: ATM Card Skimmer Detected

The Police Department is investigating a credit card skimming device discovered on an ATM at the 7-Eleven at 7327 Pocahontas Trail. The duration of this skimming device's presence on the ATM remains uncertain; an investigation is underway. To safeguard yo...

JCC Police Announces Annual Award Recipients

The James City County Police Department proudly recognized its exemplary officers' outstanding achievements and unwavering dedication during its Annual Award Ceremony on May 16. Senior Officer Justin White was awarded the highest honor, Officer of the Yea...

URGENT: Man with Schizophrenia is Reportedly Missing in JCC

The James City County Police Department is urgently requesting the public's help in finding a missing man with schizophrenia. Antwan Lee Carmichael, a 46-year-old Black male, was last seen at around 9:10 a.m. on May 4 in the area of St. Michaels ...

Two Unidentified Credit Card Theft Suspects at Large

On March 17, 2023, two unidentified suspects stole credit cards from a parked vehicle at Veterans Park in James City County. The suspects then attempted to make thousands of dollars of unauthorized purchases at a Target store located at 4630 Monticello Av...

Two Residents Arrested and Charged Following Shootout

Two James City County residents have been arrested and charged following a shootout on Howard Drive that resulted in multiple vehicles and dwellings being struck by gunfire. No injuries were reported, and a nearby school and daycare were placed on lockdow...

Unidentified Suspect Wanted in Vandalism Incident

On March 7th, 2023, around 9:45 a.m., Buckets Car Wash at 6950 Richmond Road reported overnight vandalism. Video surveillance shows a suspect, described as a black male approximately 6 feet tall, wearing a grey hoodie, jeans, and a green undershirt with N...

Police Respond to Fatal Crash on Mounts Bay Road

On April 14, 2023, at approximately 9:20 a.m., James City County Police and Kingsmill Police responded to a two-vehicle accident on Mounts Bay Road near the intersection with Randolph’s Green. Upon arrival at the scene, the initial assessment de...

Police & EMS Respond to Traffic Crash on Humelsine Parkway

On March 20, at around 3:57 p.m., the James City County Police and Fire Departments were called to a three-vehicle crash on Humelsine Parkway West at Olde Towne Road. A 2007 Toyota Camry, traveling east on Humelsine Parkway, crossed the median and hit the...

Unidentified Suspects Wanted in Shoplifting Incident

On March 9 at approximately 2:15 p.m., two unknown suspects entered the Polo Ralph Lauren Factory Outlet at 5755 Richmond Road and stole several articles of clothing from the store. The suspects are Black males, one wearing white pants with a white HBCU j...

JCCPD Responds to Local Shooting, Arrests Suspect

At approximately 6:20 p.m. on Feb. 27, the James City County Police Department received a report of a gunshot victim at the 7-Eleven located at 8185 Croaker Road in James City County. The victim, a 56-year-old James City County resident, was found to have...

JCCPD Celebrates Two New Lieutenants

We are pleased to announce the promotion of two outstanding officers, Sergeant Jason Slodysko and Sergeant Sterling Perry, to the rank of Lieutenant. Their dedication to serving the community and their years of service have earned them this well-deserved ...

JCCPD Attempting to Identify Suspects in Shoplifting

Feb. 13 News Flash: On Feb. 4 at approximately 6:50 p.m., two unknown males entered the Verizon store at 5541 Richmond Road and stole multiple phones. The suspects are described as white young adult males, possibly of Hispanic or Middle Eastern d...

Major Drug Seizure by Task Force Agents and Local Police

In a major crackdown on illegal drug activities, Tri-Rivers Task Force Agents, supported by James City County Police, have successfully conducted a major drug bust. The operation, which was planned over several weeks, was aimed at disrupting the illicit p...

Update: Endangered Juvenile Blake Harding Found by Police

Feb. 8, 10:30 p.m. Update: Blake Harding has been found and is no longer in danger. The Department is grateful for the rapid community outreach. 

Original News Flash: Police urgently encourage the public to be on the lookout for...

Decedent Positively Identified by Police in Retention Pond Case

Feb. 6 update: On Feb. 3, the decedent was positively identified by Police as Jad T. Blair, a 21-year-old James City County resident. We would like to thank those who submitted tips and shared the news. The investigation is still underway; foul p...

Updated Jan. 14: Public to be on the Lookout for Missing Person: JCCPD

Jan. 14 Update: In the late evening of Jan. 13, Aonesty Selby was found deceased by the Isle of Wight County Sheriff's Office. A death investigation is underway. 

Original News Flash: We are encouraging the public to be on the lookout for...

JCCPD Celebrates the Retirement of MPO McDowell

Fellow Officers, County Officials, friends, and family gathered on Jan. 12 to celebrate the retirement of Master Police Officer Alan McDowell, Jr., who has been with the JCCPD since 1991. Commended for his dedication, MPO McDowell was given his retirement...

JCCPD Seeks Public Assistance in Burglary Investigation

On Dec. 12, 2022, at approximately 6:20 p.m., James City County Police Department personnel responded to a Burglary in progress at AP Homes located at 7431 Richmond Road in the Norge section of James City County. A witness to the incident observed 4 males...

JCCPD Assistant Police Chief Myers Graduates from Prestigious FBI National Academy

Assistant Police Chief Monique Myers with James City County Police Department and two hundred and thirty-six other law enforcement officers graduated from the FBI National Academy at Quantico, VA on Dec. 8. The 284^th session of the National Academy consis...

JCCPD Connect is Live to the Public

James City County Police Department is pleased to announce a new web page for its web resources: JCCPD Connect. With so much information across various places, JCCPD Connect will take you to one centralized webpage that houses links to the primary pages y...

JCCPD Locates Missing Juvenile: Angelo Graham

On Nov. 29 at approximately 11:30 a.m., Angelo Graham, 15, turned himself in to the Newport News Police Department. Angelo has been considered an endangered child since Sep. 13, 2021. 

JCCPD is working with Newport News PD to transport Angelo back...

JCCPD Locates Missing Juvenile: Case Update

Update: Natallie Linares was located on Nov. 7, 2022, 13 days after she went missing. Natallie is safe. 

Original Story:

James City County Police is trying to locating Natallie Maritza Linares who is considered a Missing/Runaway Juvenile. Natalie i...

Police Respond to Commercial Burglary at GameStop

On Oct. 17 at 10:43 a.m., James City County Police Department Personnel responded to a Commercial Burglary that took place at the GameStop located at 4615-D Monticello Avenue. Upon arriving at the business, a GameStop employee discovered that unlawful ent...

Police Respond to Commercial Burglary at Jewelry Store

On Oct. 16, 2022 at 11:07 a.m., James City County Police Department personnel responded to a Commercial Burglary that took place at Boyer’s Diamond & Gold Outlet located in The Gallery Shops at 6564 Richmond Road in the Lightfoot section of ...

Most Wanted

If you have any information that might help police locate any of these individuals, please call James City County Police Department at 757-253-1800 or the Crime Line at 1-888-LOCK-U-UP. You may also submit tips at P3tips.com. Callers to the Crime Line and...