James City Service Authority

 
Directions

119 Tewning Road
Williamsburg, VA 23188


Link: James City Service Authority Page

Lobby & Window Hours
Monday - Friday
8 a.m. - 4 p.m.

Customer Service & Billing
HRUBS, Tap Fees, Submeters
Phone: 757-253-6800
Fax: 757-259-4115

Monday - Friday
8 a.m. - 4:30 p.m.

Emergencies
Phone: 757-229-7421
After Hours, Weekends, Holidays: 757-566-0112

Engineering & Operations
Phone: 757-229-7421
Fax: 757-229-2463
*757-229-7421 will be out of service Tuesday, Sept. 15 from 12 a.m.-6 a.m. due to Cox maintenance; during this phone outage please call the after hour number 757-566-0112 to report emergencies.*
 
Monday - Friday
7 a.m. - 3:30 p.m.

Directory

Administration & Customer Service 

757-253-6800


Hours
Monday - Friday
8 a.m. - 4:30 p.m.
Staff
Name Title Email Phone
Luton, Stephanie Assistant Manager 757-259-5406
Nuss, Jared Senior GIS Analyst (JCSA) 757-259-4126
Powell, Doug General Manager 757-259-4101
Cook, Terri Customer Service Manager  

Backflow & Cross Connection Control 
Directions

109 Tewning Road
Williamsburg, VA 23188

Williamsburg, VA 23185

757-259-5417



Monday - Friday
7 a.m. - 3:30 p.m.

Emergencies 

757-229-7421


After Hours Emergency:
757-566-4911

Engineering (Wastewater) 

757-259-5452


Hours
Monday - Friday
7 a.m. - 3:30 p.m.
Staff
Name Title Email Phone
Poe, Danny W. Chief Engineer - Wastewater  

Engineering (Water) 

757-259-5453


Hours
Monday - Friday
7 a.m. - 3:30 p.m.
Staff
Name Title Email Phone
Vergakis, Mike Chief Engineer - Water  

Miss Utility 

811 or 800-552-7001

Link: Website
Operations 

757-229-7421


Hours
Monday - Friday
7 a.m. - 3:30 p.m.

Underground Utilities 

757-259-4097


Hours
Monday - Friday
7 a.m. - 3:30 p.m.

Warehouse 

757-259-4105


Hours
Monday - Friday
7 a.m. - 3:30 p.m.

Wastewater Maintenance 

757-259-4095


Hours
Monday - Friday
7 a.m. - 3:30 p.m.

Water Conservation 

757-259-5416
Water Production 

757-259-4095


Hours
Monday - Friday
7 a.m. - 3:30 p.m.