Create an Account - Increase your productivity, customize your experience, and engage in information you care about.
Coupon books, containing 5 coupons each, can be purchased for $20 at the Treasurer’s Office, Satellite Services, Freedom Park, and the James City County Recreation Center. Payments by credit/debit card (additional convenience fees apply) can be made on site at the convenience centers or online.
Show All Answers
Personal property and real estate taxes are both due June 5 and Dec. 5 of each year. If the fifth of the month falls on a weekend or holiday, taxes are due on the next business day. Additionally, supplemental billings may be created throughout the year for personal property that moves into the County during the year, or real estate improvements.
Yes! The County now has an online payment system that allows citizens to see their invoices as well as pay with credit/debit card or e-check. Convenience fees apply for online payments. To access the system, visit the ePayment webpage.
We accept cash, check, credit or debit cards. Payment can be made at the Government Center or Satellite Services, online or by telephone at 855-329-4498. A convenience fee will apply for all credit/debit card and e-check payments.
Our mailing address is PO Box 8701, Williamsburg, VA 23187-8701. The main office is located at the County Government Center at 101 B Mounts Bay Road, Building B, Williamsburg, VA 23185. Hours of operation are Monday through Friday from 8 a.m.-5 p.m.
Real estate is assessed at $0.84 per $100 of assessed value. Personal property is assessed at $4 per $100 of assessed value. Personal property tax relief is offered on personal use vehicles. The relief percentage is adjusted annually.
The County works on a fiscal year that starts July 1 and ends June 30 each year. For real estate taxes, the time period of July 1 through Dec. 31 is considered the first half of the fiscal year, and Jan. 1 through June 30 is the second half. Personal property taxes are assessed based on the calendar year.
Both personal property and real estate taxes are paid in arrears. Taxes due June 5 cover assessments from Jan. 1 through June 30. Taxes due Dec. 5 cover assessments from July 1 through Dec. 31.
The Treasurer’s Office is now using a lockbox program through our bank to help with more efficient payment posting. The closest lockbox facility for the bank is located in Boston. Payments can still be mailed to the local office at PO Box 8701 Williamsburg, VA 23187-8701.
Payments postmarked on or before the due date are considered on time. We also have drop boxes located in the Government Center parking lot, at the front of the main office, and at the Satellite Office. These boxes are cleared at 8 a.m. daily and considered the previous day’s mail.
The Treasurer’s Office experiences high payment, high call and high in-person volumes during peak tax season. Please allow 2-3 weeks for the processing of any payments sent to the local address during the June 5 and Dec. 5 tax seasons.
Yes! Visit the Property Information webpage, search for your property and navigate to the Taxes tab.
Yes, lists are available in both hardcopy and electronic format. Please email the office at firstname.lastname@example.org with the preferred format. The list will not identify the status of any property.
The Treasurer determines what properties are to be sold and oversees the process. Taxes must be delinquent on Dec. 31 following the second anniversary of the due date to begin the litigation process. The James City County Treasurer has retained the services of Taxing Authority Consulting Services, P.C. (TACS) to represent the County during the collection and sale process. For more information on the process, or to sign up for notifications of upcoming tax sales, visit the TACS website. TACS can be reached at 804-545-2500 or email@example.com.
Dog licenses go on sale Nov. 1 and are due by Jan. 31 annually. The current rate is $5 per year for spayed or neutered dogs and $8 per year for male or female dogs. The County currently offers a multi-year dog license based on the expiration of the dog’s rabies vaccination. For more information, please visit the Dog License webpage.
If you recently paid off your mortgage and would like the real estate tax bills mailed to you, please call our office at 757-253-6705 or email firstname.lastname@example.org to update your records.
If you received your real estate tax bill in the mail and you believe your mortgage company is responsible for payment, contact your mortgage company or forward the tax bill to them immediately.
Payment agreements can be set up with a collections staff member. These are established on a case-by-case basis. For more information, please contact our office at 757-253-6705.
As of Jan. 1, 2019, the Treasurer’s Office is no longer able to accept payments for water bills. Please call JCSA customer service at 757-253-6800.